By registerin for an account at nProt.com with your email address you agree to the Terms of Service and all other clauses listed herein. If you do not wish to accept these terms, kindly do not register. If you are already registered, you can simply delete your account and not continue using it.
The Effective Data of these Terms of Service is the date at wich you sign up for an account through our online registration form.
We may change these Terms of Service from time to time. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the Terms of Service. We recommend that you check this page regularly to keep up-to-date.
Description of services
nProt makes various services available on this site including but not limited to WordPress development, maintenance, support, security and other like services.
nProt is not a hosting company but operates hardware and software for managing websites and has substantial knowledge, experience and expertise in management, maintenance and security of websites.
Client acknowledge that the Internet is neither owned or controlled by any one entity; there fore, nProt can make no guarantee that any Client shall be able to access official website or the servers operated by nProt at any given time.
nProt is a cyber security company so that it consults the Client for choosing the right hosting services provided by third parties. The servers operated and maintained by nProt may be down because of any problem occurred or maintenance planned by the hosting provider.
Client acknowledge that the servers operated by nProt are allocated in different countries so that the servers may not be available from time to time depending on the condition of the Internet infrastructure or the data center that the servers are located.
nProt represents that it shall make every good faith effort to ensure that the servers operated by the company is available as widely as possible and with as little service interruption as possible.
Conclusion of the contract
If Client has no access to an Account yet, Client can request the desired forms of services directly from nProt’s client area. An agreement to Services will come into existence on the moment that Client registers to the nProt client Account.
If Client does have access to an Account and requests from the Client Account, one or more Services, then the Agreement for those Services is concluded on the moment that Client via the Account declares his approval to the request.
Client has during a term of thirteen days from the moment on which the agreement has been concluded, the right to dissolve the Agreement free of charge. This right however does not exist in the case of purchasing software licences.
All changes in the Agreement, either at the request of Client, or as a consequence of the fact that because of which circumstances whatsoever a different execution is required, to the extent that there are extra costs connected to it, will be regarded as extra work and to the extent that there are less costs, as lesser work.
These will be invoiced accordingly to Client.
Execution of the agreement
After the conclusion of the Agreement nProt shall to the best of its abilities and applying sufficient care and expertise comply with it.
nProt shall make an effort to realize a qualitiative good and uninterrupted provision and availability of Services.
nProt shall frequently make back-up copies of data of the Client on systems of nProt. Back-up copies of the Client’s websites are being made available when the Client requests via the Account.
nProt has the right tol et certain activities be executed by third parties. Possible related extra costs are only fort he account of Client if that has been agreed prior in writing.
nProt shall provide Client with access to a user interface with which Client can get in touch with nProt engineers for managing and configuring the Services. The Account shall be accessible by entering credentials (username and password). The Account is being created by Client after registering. Account is deemed to have taken place under the responsibility and for the risk of Client. If the Client suspects or known that abuse of an Account takes place, then Client should report this as soon as possible to nProt so that it can take measures.
Client is obliged to do and omit all that is reasonably necessary and desirable to enable a timely and proper execution of the Agreement. Client should ensure that all data that nProt requires, will be provided to nProt on time. This includes among others and operational e-mail address. Client may use the ticketing system for all operations.
nProt can, for the purpose of figthing against spam, Denial of service attacks and other cyber attack forms install software/hardware for applying the best practices. nProt shall make an effort to ensure that these systems work correctly to the extent that such is within its power. nProt can however not guarentee that these systems will always block or protect the Client due to the impact of a zero-day attack.
Support by nProt
nProt shall be available for a reasonable level of remeote support per email or a meeting platform. The times of availability and possible response times will be published on the website of nProt or be communicated in a way to be agreed upon futher.
nProt shall install, configure and hold up-to-date the software required fort he Services (suach as VPS environments, web server software, WordPress, anti-malware etc.) on systems under management of nProt. Other software such as plugins should be installed by the request of the Client via Account. nProt engineers will grant permissions to the Client for installing the plugins or such software by the Client himself. nProt may block any applications if in the black list for protecting the Client from any cyber threats. Client may install no other content management envrioenments than WordPress.
Client shall ensure that the isntalled software remains up-to-date, especially where it concerns security. nProt shall make the necessary pentest periodically to make sure the website has any vulnerabilities or not. If any vulnerabilities are found it is being informed to the Client.
nProt is responsible to reach to the network environment, operating system (such as Linux), web server software (such as Nginx), database software (such as MySQL), programming/scripting languages (such as PHP) and the content management environment WordPress. nProt will install and test the plugins or scripts that Customers requests via the Account. Some actions may require additional costs which is informed to the Customer and invoiced after the approval of the Client.
nProt may charge additional requests of the Client which are not included in the plan that the Client is subscribed to. Additional costs are measured by the hours it takes and are being informed to the Client via the Account.
nProt shall make an effort to keep the software used by it up-to-date. nProt is authorized not to intall certain updates or patches if this is not fort he benefit of a correct operation of the system.
nProt may refuse to install or update any software if the engineers believe it is not a good practice.
Code of Conduct and notice/takedown
It is forbidden for Client to violate the applicable Turkish or other laws and regulations applicable to Client or nProt making use of the Services or to infringe the rights of others.
It is forbidden by nProt (whether this is legal or not) to offer or distribute information while making use of the Services that:
- is defaming, libelous, insulting, racist, discriminating or hate mongering,
- contains child pornography or beastiality pornography or seemingly is aimed at helping others find such materials,
- support websites that seemingly falsely create the impression to be financial service providers or bona fide web shop of third parties (“phishing”),
- results in a violation of personal privacy of third parties, including in any case but not limited to the distribution of personal data of third parties without permission or cause or the repetitive bothering of third parties with by communication not desired by these,
- contains hyperlinks, torrents of referrals with (locations of) material that unmistakably violates copy rights, related rights or portrait rights,
- contains unsolicited commercial, charitiy related or idealistic communication,
- containts malicious content such as viruses or spyware.
Client refrains from bothering other clients or internet users or to cause damage to systems of nProt or other clients. It is forbidden for Client to start processes or programs, whether or not via the systems of nProt of which Client knows or reasonably can suspect that such bothers nProt, its clients or internet users or causes damage to them.
If Client knows or can suspect that nProt shall have to take certain measures to copmly with its obligations. Then Client shall notify nProt thereof without delay. This obligation applies for instance if Client knows or sohuld foresee that an exceptional peak in the use of the systems of nProt shall arise, that to a certain probablity may cause that the Services might become unreachable. After notification nProt shall do anything to prevent that the Services become unreachable. Unless agreed explicitly differently in writing, can all reasonable extra costs that are thereby made, be charged to Client.
If in the opinion of nProt obther, damage or another danger emerges fort he functioning of the systems of nProt or third parties and/or of the provision of services via internet, in particular by the disproportional sending of emails or other data, poorly secured systems or activities or viruses, Trojans and comparable software, then nProt is authorized to take all measures that it deems reasonably necessary to avert or prevent this danger. nProt may charge onwards the realted costs to Client, but only if this is attributable to willful intent or gross negligence of Client.
If nProt after a complaint or by itself is of the opinion that there is an instance of a violation, then it shall block the access to the concerned information, however without blocking or remvoing this information definitely (unless this proves to be impossible technically, in which nProt shall make a backup) nProt shall make the effort not to affect other information in the process. nProt shall inform Client as soon as possible about measures that were taken.
nProt is at all times authorized to file criminal compaints concerning established punishable acts. Furthermore nProt is authorized to release the name, address and other identifying data of Client to a third party (judicial authority) that complains about the Client violating his rights or these Terms and Conditions.
Although nProt stvies to act as reasonable, careful and adquately as possible asfter compaints about Client, shall nProt never be liable to pay compenstation for damages as a consequence of measures as referred to in this article.
Application for domain names, IP addresses and SSL certificates
If this has been agreed as a Service, then nProt shall fort he benefit of Client mediate in the application for a domain name or IP-address and, after allocation, make an effort to keep this domain name active in the DNS servers of third parties, used by nProt. Even so shall nProt, if agreed as a Service, make available an SSL certificate for a website managed by nProt.
nProt shall use third party domain registrators for new domain names requested by Client to be registered for himself. nProt shall have a role of a bridge to register the domain name but does not warrant the application will be granted by the registration authority.
Client can only become aware via the confirmation by nProt in which it is tated that the requested domain name has been allocated, of the fact of registration.
Client safeguards and will hold nProt harmless for all damage that relates to (the use of) a domain name on behalf or by Client. nProt is not liable fort he losses by Client or his right(s) on a domain name of fort he fact that the domain name is requested in the meantime by a third party and/or obtained except in case of willful intent or conscious negligence by nProt.
Client is obliged to conform to the rules that registering entities set fort he application, allocation or use of a domain name or IP-address. nProt shall refer to these rules during the registration procedure.
Storage and data limits
If Client generated excessively much data traffic or uses storage space, then nProt can, after sending at least a warning message to Client concerning the exceeding, limit the traffic or storage. If the Client wants to continue using the exceeded traffic or storage space, nProt shall ask the Client to upgrade the plan subscribed.
No liability shall exist fort he consequences of not being able to send, receive, store or change of data if an agreed limit for storage or data traffic has been exceeded.
Unless stated explicitly differently, nProt includes VAT and other levies which are imposed by the government.
If a price is based on data provided by Client and these data prove to be incorrect, then nProt has the right to adapt the prices hereto, also after the Agreement has already been concluded.
If the Agreement has lasted at least one year, nProt will be authorized to change the applied rates once per year.
For price changes shall the same conditions and procedures apply as fort he change of Services and these Terms and Conditions.
Billing will stop at end of term during which the service is cancelled.
At the end of the contract term, the contract will automatically renew for the original contract length indefinitely until cancelled in writing or via email.
Violations of nProt Terms of Service may, at nProt’s discretion, result in immediate and permanent disablement without refund.
nProt shall invoice the amounts due by Client to Client. nProt may thereby issue electronic invoices. nProt has the right to charge periodically due amounts prior to the provision of the Services.
The payment term of an invoice is 14 days after the date of the invoice, unless agreed differently in writing.
Client shall pay by valid payment method for Services provided by nProt at time of the Service is requested via Account. Depending on the plan selected by Client, the price should be payed in yearly basis. nProt may provide special offers and/or discounts if the Client wants to have the Service for more than one year.
If Client is of the opinion that (a part of) invoice is incorrect, then Client is required to make its objections known within two weeks after the date of the invoice to nProt. nProt shall then examine the objection and if necessary issue a modified invoice.
If Client after 14 days after the payment term still has not fully paid, then he is automatically in default without a notification of default being required. If Client is in default, then that shall have the following consequences:
- Over the due amount the interest by law is due, or 1,40% per month if that is higher,
- Client is liable to pay 15% of the principal amount for collection costs, or 50 usd if that amout is more than 15% of the principal amount,
- Client is liable to pay 10 usd administrative costs for each reminder letter and summation,
- Client is, in addition to the due amount and the interest appeared there over, liable to pay a full compensation of bout out-of-court and in-court collection costs, including the costs for lawyers, legal experts, bailifss and collection agencies,
- The websites hosted for Client and other information may be made inaccessible without futher warning until the due amount, interest and so forth have been paid.
Client is responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access nProt. nProt makes no representations, warranties or assurances that the Client’s equipment will be compatible with nProt Service.
nProt is explicitly not liable for indirect damage, consequential, missed profits, missed savings and damage because of stagnation of the enterprise.
Client is liable toward nProt for damage that has arisen by an error or shortcoming imputable to him.
None of the parties can be held to complience with any obligation if a circumstance lies outside the power of parties and this could not or sthe time of the conclusion of the Agreement, excludes each reasonable possibility to compliance.
Under Force Majeure are also (but not only) understood: disruptions of the public infrastructure that is normally available to nProt, and on which the provision of the Services is dependent, but over which nProt cannot exercise actual power or a contractual performance obligation, such as the operation of the registars of IANA, RIPE, ARIN, LACNIC, APNIC, ICANN and all networkds in the internet with which nProt has no concluded a contract; disruptions in inifrastructure and/of Services of nProt that are caused by computer crime, for example DDoS attacks or wheter or not succesful attempts to circumvent the network security or system security, shortcomings of suppliers of nProt, that nProt could not foresee and for which nProt cannot hold his supplier, for example because fort he concerned supplier there was (also) an instance of Force Majeure; defects in matters, equpment, program sor other source material of which Client has prescribed the use, government measures, general transport problems, strikes, wars, terroristic attacks, interior riots or state of emergency.
If a situation of Force Majeure lasts longer than three months, then each of the parties has the right to dissolve the agreement in writing. All that has already been performed on the basis of the agreement, shall be settled proportionally, without that parties otherwise are indebted towards each other.
Parties will treat information that they provide before, during or after execution of the Agreement to each other, confidentially when this information has been earmarked as confidential or when the receiving party knows or reasonably should suspect that the information was meant as confidential. Parties shall impose this obligation also in their employees as well as on third parties employed by them fort he execution of the Agreement.
nProt shall not that knowledge of data that Client stores and/or distributes via the systems of nProt, unless this is necessary for a good execution of the Agreement or when nProt is obliged thereto on the basis of a lawful obligation or court order. In that case nProt shall make an effort to limit taking knowleged of the data as much as possible, to the extend that tis within its power.
nProt reserves at all times the right to used the knowledge increased by the execution of the Agreement fort he benefit of other clients, to extent that hereby no information of Client in violation of obligations regarding confidentiality becomes available to third parties.
The obligation to confidentiality also remains in force after the termination of the Agreement for whatever reason and so as long as the providing party can reasonably claim the confidential nature of the information.
In case nProt determines a security breach that has compromised a Client’s account or a server used for a Service, nProt agrees to notify the Client as soon as reasonably possible but only after they have investigated the breach and fulfilled their legal obligations under applicable law. Client agrees to the same notification obligations should they determine that there has been a breach.
Duration and cancellation
Unless otherwise agreed, the duration of the Agreement is a term of 12 months.
In absence of timely cancellation or confirmation of active extension no later than the last day of the term, an Agreement is prolonged tacitly with a term equal to the current term. In the case Client is a consumer, the term in case of tacit extension is at all times 12 months.
nProt may suspend or cancel the Agreement immediately in writing if:
- Client fails to make any payment when it becomes due,
- Client is in breach of any of its obligations under this Agreement,
- A liquidator is appointed over the Client or any of its assets,
- Client enters or proposes to enter into any arrangements with its creditors, including voluntary arrangements,
- The bankrupcy of Client has been requested,
- Client has filed for a suspension of payment,
If the Agreement is terminated or dissolved, the claims of nProt on Client are immediately payable on demand. In case of dissolution of the Agreement already invoiced amounts for executed performances remain due, without any obligation to undo them. In the case of dissolution by Client, Client may only dissolve that part of the agreement that has not yet been executed by nProt. If the dissolution is imputable to Client, then nProt ahs a right to compenstaion fort he damage that arises becasuse of it directly and indirectly.
The right to suspension in the above cases applies simultaneously for all agreements concluded with Client, even if Client is only in default with regard to one Agreement, and notwithstanding the right of nProt on compensation fo rdamage, missed profits and interest.
Procedure after termination
Client can terminate individual Services or the entire Agreement according to these Terms and Conditions or the special agreements between Client and nProt. This has to take place in principle via the Account. If the Agreement is terminated by the Client, they payment for 1 year service can not be refunded to the Client.
After termination of the Agreement, as a consequence of cancellation or dissolution, nProt may cancel the Account of Client immediately and shall nProt delete the data stored for Client as soon as possible. nProt is in that case not obligated to provide Principal with a copy of these data.
The deletion of data stored for Client always takes place without special precautions to make the delete irreversible.
Changing terms and conditions
nProt reserves the right to change or expand the Services and these Terms and Conditions. Changes also apply to agreements already concluded observing a term of 30 days after the change. nProt may announce the changes but the Client is adviced to visit this page to check if there are any changes from time to time.
Changes may be announced via the Account or pere mail to Client, or another channel of which nProt can prove that the announcements has reached to Client. Non-material changes of minor interest can at all times be introduced and require no announcement.
If Client does not want to accept a change, then Client is required to notify nProt of this within two weeks after the announcement in writing with a motivation.
nProt can subsequently reconsider the change. If nProt does not withdraw the change then Client can, to the date on which the new conditions come into force, terminate the agreement against this date. Silence by Client shall be regarded as an acceptation of a change.
Sitpulations that relate to specific Services, prevail when they are applicable over general stipulations that concern all Services. Further agreements between nProt and Client prevail only over these Terms and Conditions if these have been made in wiritng and if that has been sitpulated explicitly, or was unmistakably the intention of both parties.
On the Agreement the laws of Republic of Turkey shall apply.
Insofar by the rules of amdatory law nothing else has been prescribed, shall all disputes that may arise futher to the Agreement be submitted to the competent Turkish court in the district where nProt has its seat of business.
If any stipulation from the Agreement proves to be void, then this does not affect the validity of the entire agreement. Parties will in that case fort he replacement(s) establish (a) new clause(s), whereby to the extent possible legally, as much as possible expression is given to the intention of the original Agreement and Termans and Conditions.
Information and notifications, including price indications, on the nProt webiste are under precondition of programming or typing errors. In case of any inconsistency between the Website and Agreement, the Agreement shall prevail.
Under “in writing” shall be understood next to paper documents, also email messages and communication by Account, provided that the identity of the sendter and the integrity of the message is sufficiently established.
The log files and other whether or not electronic administration of nProt forms complete proof of positions of nProt and the version received or stored by nProt of any (electronic) communication will be regarded as authentic, except for proof to the contrary to be provided by Client.